Shipping Terms at S.F.B
At S.F.B, we strive to provide a seamless and transparent shipping experience. Please review the following information regarding our shipping policies and procedures.
Delivery Areas:
Currently, we deliver our products to all cities within Morocco.
If you reside outside these areas, please contact us to assess the possibility of shipping to your region.
Shipping Cost:
The shipping cost depends on the weight of the order, the shipping destination, and the type of service selected.
The total shipping cost will be displayed to you before the payment process is completed.
Shipping Options for Residents Outside Morocco:
We offer a variety of shipping options to meet your needs, including:
Standard Shipping
Express Shipping
Please contact us to choose the shipping method you prefer.
Delivery Time:
Estimated delivery times are provided as a courtesy and are not guaranteed. Actual delivery times may vary depending on:
* Shipping destination
* Chosen shipping method
* External factors beyond our control, such as customs delays, weather conditions, or unforeseen logistical issues.
We will make every effort to process and ship your order promptly.
Shipment Tracking:
You can track the status of your shipment online and from your phone. All you have to do is enter your tracking number to see the latest updates.
Damaged Products During Shipping:
Shipping Damage:
If your order arrives damaged, please contact us immediately at SAHARAFREREBIO@GMAIL.COM with the following information:
* Your order number
* A description of the damage
* Photographs of the damaged item(s) and packaging
We will assess the situation and work with you to resolve the issue, which may include a replacement, refund, or other appropriate solution. Your satisfaction is our priority.
Contact Information:
If you have any questions or inquiries about shipping, please contact us via:
Email: SAHARAFREREBIO@GMAIL.COM
Phone: +212602239786 | +212529612678
Updates to Shipping Terms:
We may update these shipping terms from time to time. Please review them periodically for any changes.
Important Notes:
The customer must read the shipping terms carefully before completing the purchase process.
Completing the purchase process constitutes acceptance of the shipping terms.